EDSA announces partnership with Google to strengthen its Agentic AI expertise
EDSA has formalized a new partnership with Google aimed at strengthening its agentic AI capabilities and supporting clients in the adoption of smarter, safer, and more scalable operating models.
The initiative will focus particularly on Google Gemini Enterprise and Google Gemini Enterprise for Customer Experience, incorporating AI capabilities applied both to organizational processes and customer engagement experiences.
This agreement comes at a time when AI is rapidly evolving from isolated assistants into ecosystems of agents capable of collaborating with one another, interacting with enterprise systems, and executing complete processes. During Google Cloud Next ‘26, Google presented a clear vision of this evolution: organizations operating with hundreds or even thousands of agents under governance models that ensure control, traceability, and security across every interaction.
Google is driving this transformation through strategic investments aimed at positioning the company as one of the leading players in enterprise AI. One of the most relevant concepts introduced during the event was the “Agentic Software Factory,” a new way of building and evolving software using agents to accelerate analysis, development, testing, and legacy modernization initiatives.
Another key differentiator is Google’s “customer zero” approach: capabilities released to the market are first tested and validated within Google’s own operations before becoming available to customers and partners.
For EDSA, this partnership represents the opportunity to incorporate early-stage knowledge and capabilities to help clients adopt AI in a more practical and grounded way. This includes everything from intelligent assistants and advanced automation to customer experience initiatives powered by AI agents.
For organizations, the impact can translate into tangible improvements: reduced operational times, increased productivity, better customer experiences, faster modernization processes, and a more structured and governed adoption of AI across the business.
“We believe the market is entering a stage where AI is no longer just an assistance tool, but an operational layer within organizations. This partnership with Google allows us to expand our capabilities and help clients incorporate Agentic AI into real business processes with a strong focus on governance, scalability, and business outcomes.”
Through this agreement, EDSA continues strengthening its position as a technology partner for organizations seeking to modernize operations, evolve customer experience, and adopt artificial intelligence in a safe, practical, and sustainable way.
